Privacy Policy

Opticonnect Systems B.V., located at Jaap Bijzerweg 19, 3446 CR Woerden, The Netherlands, (hereinafter: “Opticonnect Systems”, “we” or “us”) is the controller for the processing of personal data obtained trough the website Opticonnect.com (hereinafter referred to as “Website”). In this privacy and cookie statement we explain how we handle the personal data we obtain from you.

We respect the privacy of our customers and the users of our site and ensure that the personal information you provide to us is processed in accordance with applicable laws and regulations for the protection of personal data and is treated confidentially. In our processing, we comply with the requirements of the privacy legislation. This means, among other things, that:

  • we clearly state for what purposes we process personal data. We do this trough this privacy statement;
  • we limit our collection of personal data to only the personal data necessary for legitimate purposes;
  • we first ask you for explicit permission to process your personal data in cases where your consent is required;
  • we take appropriate security measures to protect your personal data and that also requires parties that process personal data on our behalf;
  • we respect your right to access, correct, move, restrict or delete your personal data at your request.

Purposes of data processing

We only process data that you provide to us yourself trough the Website or that we obtain through your use of the Website. In summary, we only process the personal data you provide for the following purposes:

 

  1. To personalize the Website for you and to be able to recommend you products and services that you may find interesting.
  2. To be able to help you answer your questions about, among other things, our products and/or services.
  3. To, if you respond to an action or sign up for a competition, perform this promotion or competition, announce the prize winners, and measure the response to our marketing actions.
  4. To be able to post reviews on our Website.
  5. To, if you have given prior permission for this, inform you about the development of the Website and about special offers and promotions through our weekly newsletter.
  6. To further develop and improve the Website.

Opticonnect Systems focuses exclusively on the business market and carries out systems and projects for its clients. In the context of acquiring assignments, but also in the execution of assignments, Opticonnect Systems collects contact details, such as names, telephone numbers and e-mail addresses of (potential) clients and suppliers. This data is stored in a database in the context of the execution of the command. Opticonnect Systems uses the database with contact details of clients and suppliers to maintain its business relations. It is therefore possible that business relations receive information about the services of Opticonnect Systems or invitations to events. The contact details will be deleted as soon as the person in question no longer works in the relationship of Opticonnect Systems. In addition, telephone calls with Opticonnect Systems customer service for the training, coaching and assessment of employees can be recorded. These recordings of telephone calls shall be secured and stored in such a way that they are not accessible to unauthorised persons.

We will not process your personal data for purposes other than those mentioned above, unless you have given your prior consent, this is necessary for the execution of the agreement we have entered into with you whether we are allowed or required to do so by law. Use of personal data We process the following categories of personal data for the purposes mentioned in this privacy and cookie statement:

  • Name and address details (optional in some cases)
  • Phone number
  • Questions you have asked our employees
  • IP address
  • Cookie ID

 

Security

We take appropriate security measures to limit misuse of and unauthorized access to personal data. For example, we ensure that only the necessary persons have access to your data, that access to your account data is protected by a username and strong password, and that our security measures are regularly checked. In addition, we use SSL certificates for the secure transfer of your data and communication. Provision of data to third parties We will not sell your personal information to third parties and will not provide your data to third parties without your prior consent or when this is necessary to be able to handle your order. We may also be allowed or have to share this data under the law.

Retention period of your data

We offer various services through our Website, whereby we may ask you for data to handle your request. In addition to your e-mail address, you can determine which data you provide. The data you send us will be kept for as long as necessary for the complete answer and processing of your request.